Discover everything you need to know about Google’s Chat functionality!

Learn the MOST convenient way to chat with your patients using Google’s Chat functionality and other enhancements now available for dentists. Don't miss out on this great opportunity to take your patient communication to the next level! This webinar is free for live attendees and will be available later as "pay to play" content. We hope to see you there. To set up a complimentary one-on-one marketing planning session, visit identitydental.com/grace.

  • Learn how to add real-time chat functionality to your Google Business Profile to provide quick and efficient customer service.

  • Find out how Google Business Profile Chat will help your practice stand out from your competition by providing customers with an easy and convenient way to get in touch.

  • Discover the power of using the Google Business Profile Chat integration with online scheduling to maximize your ROI.

Instructor

Grace Rizza

Grace is the proud owner of Identity Dental Marketing where she has made it her personal mission to improve the business of each dental practice she works with by a measurable amount. In her first position as a Marketing Director for a multiple-location dental practice, she tripled the number of new patients seen on a monthly basis (in 3 short months, on the same marketing budget). From there, she created a variety of sales-focused training workshops, attended many marketing seminars, and became obsessed with dental marketing and branding as a whole. Recently selected as a 2019 Honoree at the Daily Herald Business Ledger’s Influential Women in Business Awards, Grace is led by her philosophy of helping as many people succeed as she can. Over the course of her career, Grace has become a recognized Dental Marketing expert. She was featured as an expert on the ADA 2016 Dental Marketing Expert Panel and has authored articles in professional journals, most recently penning a Dental Marketing article for Practice Booster's Insurance Solutions Newsletter. Grace has experience in the creation and execution of marketing strategies, public and community relations, networking, patient communications, staff sales training, phone scripting and training, advertising, internet/web presence, SEO (search engine optimization), direct mail programs, email newsletters, and much more. An accredited international speaker, Grace approaches every speaking engagement as an opportunity to educate, empower, and entertain her audience. She teaches dentists how to achieve practice growth in the most ethical and efficient ways. She inspires her audience to embrace change in order to grow. Whether connecting with an audience of 20 or 200, Grace's information can transform a surviving practice into a thriving practice. Dental Marketing is Grace’s passion and she is committed to providing you with a superior marketing and consulting experience.

Course curriculum

  • 1

    Welcome to the course!

  • 2

    Let's Get Started!

    • What is Google Business Chat?

    • Helping Your Customers

    • What are the Benefits?

  • 3

    Using the Feature

    • Setting it Up

    • Integrations

    • Using the Advanced Features

  • 4

    Next Steps...

    • Important Considerations

    • Next Steps

    • Copy of Schedule Your Free Consultation with Grace